Cascadia Surgical — Service & Delivery Performance

Simulated data

Cascadia Surgical and its customers are fictional and every number on this page is simulated; service measured on the ship date. It is a purpose-built synthetic order book with planted definition traps to find.

What to look for
  • One frozen dataset with nine defensible OTIF numbers, more than 20 points apart end to end
  • A product line that looks almost fixed the moment you score it against today's promised date
  • A product line shipping 98% of its units and barely four-fifths of its orders complete
  • A perfect-order rate that is higher than its four components multiplied together — and why that is correct
  • A portfolio service level improving while every customer segment inside it gets worse
  • Small accounts whose rates wander several points on luck alone